Comcast's Sky to cut around 2,000 jobs in call centre shake-up

(Alliance News) - UK media company Sky Group Ltd has said around 2,000 jobs are at risk as part ...

Alliance News 27 March, 2025 | 2:49PM
Email Form Facebook Twitter LinkedIn RSS

(Alliance News) - UK media company Sky Group Ltd has said around 2,000 jobs are at risk as part of an overhaul of its call centres.

The company, which owned by Philadelphia, Pennsylvania-based media giant Comcast Corp, has said it plans to shut three of its 10 current call centres, in Stockport, Sheffield and central Leeds.

It said around 7% of its overall workforce be affected by the shake-up.

A spokesman for the company said: "We're transforming our business to deliver quicker, simpler and more digital customer service.

"Our customers increasingly want choice, to speak to us on the phone when they need us most and the ease of managing everyday tasks digitally.

"We're investing in a new centre of excellence for customer service, alongside cutting-edge digital technology to make our service seamless, reliable, and available 24/7."

Comcast shares were trading 0.3% higher at USD37.49 late on Thursday morning in New York.

By Henry Saker-Clark, PA Deputy Business Editor

source: PA

Copyright 2025 Alliance News Ltd. All Rights Reserved.

Email Form Facebook Twitter LinkedIn RSS

Securities Mentioned in Article

Security Name Price Change (%) Morningstar
Rating
Comcast Corp Class A 36.90 USD 0.76

About Author

Alliance News

Alliance News provides Morningstar with continuously updating coverage of news affecting listed companies.

© Copyright 2025 Morningstar, Inc. All rights reserved.

Terms of Use        Privacy Policy        Modern Slavery Statement        Cookie Settings        Disclosures